Política de envío

Nopin sends the product(s) ordered by the User from Monday to Friday, from 9:00 a.m. to 5:30 p.m. (except holidays) and on the days and times used by the logistics company, to the delivery address indicated by the User.

Our delivery service does not include the option of scheduling, so the delivery of the order will be made before the carrier, and it is necessary to ensure that someone is at the delivery address.

The delivery times of the products are up to 5 working days for Portugal, 10 working days for the rest of Europe and up to 15 working days for the rest of the world.

Nopin will inform the User of the unavailability of the requested product(s), as well as refund the amount paid, within a maximum period of 15 (fifteen) days from the knowledge of the unavailability.

In the event of unavailability of the carrier to deliver the products on the date indicated, the User will be contacted to be given another delivery date.

Upon delivery, the User must inspect the packaging for damage. If you find that the products are damaged, the User must not accept delivery of the order, which will be returned. The User must report the situation, if possible documented with photographs, by e-mail info@nopinbrand.com and, if agreed, Nopin will proceed to return the order, at no cost to the User. If you wish to cancel the order, you will receive the full amount paid.

If you do not receive your order within ninety (90) days from the date of payment of the order, please send an email to info@nopinbrand.com informing us of what has happened. After this period, Nopin cannot be held responsible for the loss of the order.

Delivery is deemed to have been made with the signature on the delivery receipt to the agreed address.

Each country has its own import taxes and duties. The customer is responsible for paying duties and taxes related to the country.